FAQs
Where do the t-shirts get shipped from?
All orders are packed by hand and shipped from our warehouse in the North of the UK.
How are your t-shirts manufactured?
We use the EarthPositive® range from Continental Clothing Co as our blank garment. They are 100% organic cotton, vegan friendly, made in carbon neutral facilities and are super soft and comfy. You can read about the ethical and sustainable manufacturing processes here.
Will my t-shirt shrink in the wash?
To minimise the risk of shrinkage, please care for your t-shirt properly. Wash at 30 degrees on a gentle spin cycle, reshape while damp and then dry on a line or flat.
Hot washing and tumble drying is likely to effect the dimensional stability of the t-shirt. You have been warned!
When will my order be dispatched?
Orders received before 1pm GMT on a working day will be despatched the same day. Any orders placed after 1pm will be despached on the next working day.
International Orders: We ship international orders with the Royal Mail Tracked/Signed service. This is a fully tracked service which typically takes 5-7 days but can vary by location. Your parcel will be handled by Royal Mail within the UK and passed on to a local courier in your country. Updates will be available from both carriers via the tracking number in your shipping confirmation email. If you get confused, enter your tracking reference here and you’ll be redirected to the local carrier’s tracking service too, how handy!
How long does delivery take?
UK Orders: Royal Mail aims for next day delivery.
International Orders: We ship international orders with the Royal Mail Tracked/Signed service. This is a fully tracked service which typically takes 5-7 days but can vary by location. Your parcel will be handled by Royal Mail within the UK and passed on to a local courier in your country. Updates will be available from both carriers via the tracking number in your shipping confirmation email. If you get confused, enter your tracking reference here and you’ll be redirected to the local carrier’s tracking service too, how handy!
Uh oh, I misspelled my email address/shipping address on my order!
Don’t worry, it happens to the best of us. Contact us as soon as possible and we can amend your details. If we’re not contacted before the item ships and delivery is then unsuccessful, the buyer will be responsible for the price of re-shipping.
Can I exchange/return my order?
Please contact us at hello@girlsontopstees.com as soon as possible if you’d like to exchange or return your t-shirt. Please note that if your order is older than 30 days, visibly washed or worn, we won’t be able to help you. We do not cover the postage costs of sending back an item.
If you would like to exchange an item, we're happy to pay the cost of shipping the preferred t-shirt to you once the original makes its way back to us first.
Help! My order hasn’t arrived/has been lost in transit.
First things first, check the tracking number provided in your dispatch email as it just might have the information you’re looking for.
Unfortunately with so many variables out of our hands, once we’ve carefully wrapped & safely handed an order over to Royal Mail for delivery, we can’t be held responsible for any lost or missing packages. For international orders, please contact your local carrier for additional help.
Do you ship internationally?
You bet! Please note international orders can take anywhere between 5-7 working days, sometimes longer depending on the local courier.
Additionally, all international orders are subject to customs and duty fees as determined by the respective country of acceptance. Possible customs fees are not covered in the price of international shipping and are the responsibility of the buyer.
Can I make a wholesale order?
Yes! Send us an email at hello@girlsontopstees.com, let’s talk!
Can I suggest a name?
While we can’t make custom t-shirts, we welcome and encourage requests and suggestions for your favourite women in film that we can celebrate in t-shirt form. Send us an email at hello@girlsontopstees.com or fill in the form below.
LET’S TALK T-SHIRTS (and other things)
Get in touch below